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FAQ
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How long does it take to complete a project from start to finish?The typical timeline for project completion is around 3 - 4 weeks, including initial drafts, revisions, and final delivery. Each draft stage generally takes about 8 -10 days.
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What types of images should I submit for my portrait and story references?At least one portrait photo and any relevant images related to your story (up to 10) should be submitted. Ensure that the images clearly show important details and are not blurred or pixelated.
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How do I make payments, and when is payment required?Payment is made via credit card after the invoice is issued. Work will only start once payment has been confirmed.
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How many revisions are included in the service?You are allowed up to two revisions for both the black-and-white and color draft stages, and one final revision for the completed work.
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Can I request additional revisions beyond those included?Yes, additional revisions are possible with extra charges. Contact us for details regarding pricing for extra changes.
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What should I do if I have questions or specific requests during the process?Feel free to reach out through our contact form. We are available to answer any questions and accommodate special requests as best as possible.
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What file format will the final product be in, and how will it be delivered?The final product is typically delivered in a high-resolution digital format such as PDF / JPEG. Specific format requests can be discussed before delivery.
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Can I cancel my order after payment?Orders can be canceled up until the first draft is submitted. However, any work already completed will be billed accordingly, and refunds will be partial.
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What kind of content do you not accept for this service?We do not accept projects that involve copyright or image rights violations, secondary creations, or content that is overly explicit or graphic. If in doubt, please consult with us beforehand.
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